Service Policy

At dabka.pk, our commitment is to provide you with an exceptional shopping experience. Please take a moment to review our service policies:

1. Customer Satisfaction:

• Your satisfaction is our top priority. If you have any concerns or questions regarding our products or services, please contact our customer service team, and we will do our best to assist you.

2. Product Quality:

• We take great care to ensure the quality of our products. If you receive a product that is defective or not as described, please contact us.

3. Returns and Exchanges:

• We accept returns within [10] days of the delivery date for eligible products. Please refer to our [Return Policy] for detailed information on how to initiate a return or exchange.

4. Order Changes and Cancellations:

• Once an order is placed, it is processed promptly to ensure quick dispatch. Therefore, changes or cancellations may not be possible after a certain point. Please review your order carefully before confirming the purchase.

5. Customer Communication:

• We strive to keep you informed about your order status, including order confirmation, shipping updates, and tracking information. You will receive email notifications at each stage of the order process.

6. Privacy and Security:

• Your privacy and the security of your personal information are of utmost importance to us. We adhere to strict privacy policies and use secure technologies to protect your data.

7. Customer Feedback:

• We value your feedback as it helps us improve our products and services. Feel free to share your thoughts and suggestions with us through our [Contact Us] page or product review sections.

8. Contact Information:

• If you need assistance or have any questions, please contact our customer service team at 03180311857. We are here to help!

9. Changes to Service Policy:

• We reserve the right to update or modify our service policy at any time. Any changes will be reflected on this page, and we encourage you to review our policies periodically.

Thank you for choosing dabka.pk. We appreciate your trust in us, and we are dedicated to providing you with a positive and enjoyable shopping experience.